We know that validation is the most successful approach when there have been miscommunications and interpersonal tensions. So, why is validation so hard for people? Many individuals have not been taught the skills of responsive listening. For others, even if they have "learned" the skills, they can be too hurt themselves to validate others. Their pain hasn't been validated, so they aren't in a mindset to be compassionate with others. When tensions happen in the workplace, it can be especially tricky, like a standoff to see who will blink first. Unprocessed resentments simmer, and unhelpful coalitions form, all of which spells trouble for teamwork and collaborative productivity. And, job satisfaction goes into the toilet! At RJCG, we specialize in helping individuals and teams address relational injuries and utilize validation to create productive teams!