How do you measure success in business? Profits (after tax). That’s usually the answer that springs to mind for many. But should it? Well, of course. People gotta eat. Well, fair enough. But for a long-lasting business that drives continued profit, it shouldn't, and really can’t, be the only measure of success. One of the most important measures, and predictors, of business success is the quality of the leadership.

The Four Scales At RJCG we utilize four scales to assess leadership styles and skills, and therefore assess organizational health. We use these throughout the various services we offer, such as individual executive coaching, 360 reviews, and workshops.

PRINT® Developed by Paul Hertz, PRINT®, produces a 12-page report that helps leaders identify the Unconscious Motivators® that drive their behavior, identify their Best Self characteristics and behaviors, and notice and manage their Triggers and Shadow (reactive, defensive) behaviors. Not unlike a personality quiz, PRINT® helps identify people’s strengths and weaknesses but goes a step farther by diving into the why behind these behaviors and offering solutions, ultimately helping employees and employers understand each other and themselves better, leading to better company communication and cohesion.

Differentiated Leadership Scale© Developed by our company founder, Rick Johnson, the Differentiated Leadership Scale© is the culmination of over 25 years of research into the field of differentiation and variables associated with personal and professional competence, effective leadership, and interpersonal relationships in the workplace. The Differentiated Leadership Scale© helps leaders (a) increase their personal power through highlighting humble confidence, (b) decrease their emotional reactivity by finding balance between thinking, feeling, and action, (c) increase personal integrity through promoting clear values and adhering to them, and (d) improve interpersonal boundaries by being attuned with with others while not losing connection with their Wise Self.

Interpersonal Coping Style Scale for Leaders© Fight! Flight! Freeze! Appease! No, it isn’t a new children’s game to teach students about pre-WWII European foreign policy. It’s the Interpersonal Coping Style Scale for Leaders©! Also developed by Rick Johnson, this scale helps leaders decrease their unproductive reactions to stress and conflict, such as the fight, flight, freeze, and appease responses.

Essential Managerial Skills Scale© And finally, because there’s nothing worse than a meeting that could have been an email, our Essential Managerial Skills Scale© developed by Rick Johnson, specifically targets managerial training skills, including motivating and inspiring direct reports and teams, delegating effectively, and leading productive meetings. The completion of the three Leadership Scales (Differentiated Leadership, Interpersonal Coping Style, and Essential Managerial Skills) will provide leaders with a comprehensive 8-page report that highlights personal strengths and challenges leaders face and provides positive and effective solutions and recommendations. Our Leadership Essentials© and Managerial Essentials© Workshops are the best places to improve leadership skills, surrounded by 2-15 other business leaders, from novices to experienced leaders, hoping to develop their skills.

The Leadership Scales in combination with PRINT® will help improve company culture overall by supporting leaders as well as individual contributors, ultimately providing an accurate temperature of a business' success and providing insights and results.